What if I am late for my appointment?

 

If you’re running late, don’t worry. We allow a 15 minute grace period for you to arrive. If you are running late, please call or text 203-293-8630 so your hair stylist is notified.  If you are more than 15 minutes late, we charge the full amount for your appointment as a no-show fee. In some cases, if your stylist is able to accommodate your late arrival, we charge an added fee ranging from $25-$50 depending on how late you arrive.

 

What is your cancellation policy?

 

At TexturesStyles, we understand that things come up and you might need to cancel your appointment. If that happens, please keep in mind our cancellation policy: 

If you cancel 24 hours before your appointment, there is no charge. If you cancel before your appointment, you will be charged 50% to %100 of your total appointment cost.

 

How should I prepare for my appointment?

If your appointment is for a blowout, we recommend your hair is washed and damp before your hairstylist arrives. For undos and dry styles, your hair should be clean and dry. We recommend washing your hair the night before your appointment to see the best results.

 

How long will the appointment take?

 

A hair appointment SHOULD not exceed one hour 30 minutes in length. 

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Will there be a service fee?

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Service fees are charged for all on location services

 

You deserve your beauty-on-the-go whenever, wherever. We go the extra mile, literally, to deliver beauty to your front door even if it's outside TexturesStyles core service area. We will always inform you of the final travel fee upon confirming your appointment.

 

What are the additional charges on my account?

 

From time to time our clients decide to add additional services like lashes, updo's or styling upon consultation with their stylist during their appointment. And we welcome your customization! Note, our stylist will inform you of any additional fees in advance of delivering these services. However, we encourage our clients to clarify associated costs for any additional services necessary to achieve their desired look during their appointment with their stylists which may not have been requested at the original time of booking to ensure a seamless customer experience from booking and delivery to billing!